Hotels / Restaurant Managers oversee the smooth, efficient, and profitable running of the same. Large hotels may have individual managers responsible for each department of the hotel, with each separate manager reporting to the hotel General Manager. Hotel managers need to have good management skills, communication skills, an equable temperament, managerial tact & diplomacy, etc. and previous experience in the hotel industry.
Hotel / Restaurant, and motel managers perform the following basic tasks:
- plan, direct and coordinate accounting, food and beverage services, guest services, maintenance, staff development, and sales and marketing
- allocate tasks and priorities, coordinate resources, and develop business plans and marketing strategies
- manage building costs, rents, maintenance, lighting, power, heating, air-conditioning, floorings and furniture
- control capital and operational expenditure
- prepare reports for senior management
- make sure government health, occupational safety and licensing regulations are followed
- execute marketing and sales activities for rooms, conventions, banquets and conferences
- supervise arrangement and re-arrangement of furnishings
- manage the security of the hotel/motel and its staff
- publicize the hotel/motel through public relations activities in the local business community.