This position requires oversight of the housekeeping, front office and food and beverage departments of the hospitality organizations. A hands-on approach is necessary to effectively manage the quality of service for our guest. This position can directly report to the General Manager of the hotel/restaurant/resort etc. The major functions managed by the Rooms Division Department are:

1. Reservation, registration, room & rate assignment
2. Fulfills guest services and updates room status
3. Maintains & settles guest accounts
4. Creates guest history records
5. Develops & maintains a comprehensive database of guest information
6. Coordinates Guest Services